• Track and Trace details will be taken inline with the rules given by the government. (We adhere to General Data Protection Regulations (GDPR)).
  • You must not enter the play centre if you or anyone else on your booking are showing symptoms of coronavirus, have had a positive coronavirus test result and/or if you have visited countries which are subject to self-isolation on your return. More details on this can be found on the government website. https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance
  • You must sanitise your hands prior to entry, on entry to the play areas and throughout your visit. We have hand sanitiser available in the centre but it is advised that you bring your own also. Hand sanitiser does not replace good hand hygiene, please follow the Government guidelines on washing hands regularly for 20 seconds with soap and water, especially before eating and drinking.
  • Tables, chairs and other furniture must not be moved together as we need to maintain the social distancing within the centre. The layout and table plan has been created to ensure we adhere to social distancing guidelines.
  • Anyone over the age of 11 is advised to wear a face covering in indoor settings/venues. 
  • If you arrive ahead of the session start time, please observe social distancing whilst queuing outside the building.
  • Guidelines request parents accompany and supervise their children on the play equipment to ensure social distancing is adhered too. 
  • Please adhere to social distancing at all times whilst visiting.
  • Please make sure everyone wanting to play on the equipment is wearing socks.
  • Where possible please use contactless, Apple Pay or similar. We no longer have a minimum card payment amount. Cash is accepted.
  • Baby toys are reduced currently and only contain items that we can sanitise after each session/use.
  • We are very customer focused and ask that you please work with us. Talk to us about any helpful suggestions or concerns you might have to improve the customer experience.
  • If you are displaying any signs of COVID19 prior to your visit please stay home. If you develop signs of COVID19 at any time during your visit please alert the duty manager.